We know that every minute counts and our fully managed IT support service allows clients to completely outsource the management and improvements of their IT requirements with a trusted advisor guiding them through the technology landscape
We have a national infrastructure that allows us to provide managed service IT support across Australia with consistency and accuracy in a timely manner. Our support model has been designed to provide you with a dedicated team of engineers, team leader and customer service manager specifically for your business. This ensures we provide consistency and continuity across the team of 23+ support staff members over multiple office locations and timezones. With that in mind we can ensure that all our clients experience the same continuity regardless of location with key deliverables for complete ICT management:
High Level Technical Support
Infrastructure, Server & VM Management
Network Monitoring & Desktop Support
Cyber Security Awareness
User Training & Workshops