Branded as our “Concierge” service, our approach to managed services encompasses a solution whereby we become the trusted advisors and triage on your behalf for any 3rd party provider issues. This is an added value over and above your standard day to day support.
We guarantee that through outstanding communication we provide only the best levels of correspondence to ensure the information you receive is timely and accurate.
A comprehensive support and consultancy solution that consists of'
Fixed Monthly Concierge Costs
Our model will ensure you have fixed monthly costs for support and consultancy
Guaranteed Service Level Agreement
Comprehensive IT support solutions with a CT Group guarantee
ICT Strategies & Roadmap Planning
Completing your ICT gap analysis with a focus on future market trends
Senior Quarterly Review Meetings
Analysing your compliancy requirements and solutions to provide efficiencies